Job Title: International Customer Support | Voice-BPO/US Analyst | Client support Freshers/Exp

Work Locations: Pune/Mumbai- Viman Nagar | Magarpatta | Kharadi |Yerwada | Hinjewadi | Navi mumbai Airoli | Thane

Salary: 2.5 LPA 4 LPA

Hiring: Immediate Joiners Preferred

Role & Responsibilities

- Handle international customer queries through calls ,Chat and other voice/non voice channels.

- Provide accurate and timely resolutions to customer concerns.

- Maintain professional written communication and service quality.

- Understand customer issues and provide appropriate solutions.

- Escalate complex cases to the concerned team when required.

- Maintain proper records and update customer information accurately.

- Work in rotational/night shifts as per business requirements.

Preferred Candidate Profile

- Graduates/UG/EXP | All can apply
- - Freshers are welcome.

- Excellent English communication skills, especially written English.

- Positive typing, comprehension, and problem-solving skills.

- Comfortable working in an international BPO/customer support environment.

- Willing to work in rotational/night shifts.

- Immediate joiners preferred.

HR:NITESH
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📌 Pune/Mumbai@International Voice/BPO-US Client/Customer Support Analyst (Thane)
🏢 Moon consultants
📍 Thane