Job Responsibilities

- Handle customer queries through voice and/or non-voice channels.
- Provide accurate information and resolve customer concerns professionally.
- Maintain high standards of customer service and customer satisfaction.
- Follow process guidelines, company policies, and quality standards.
- Achieve assigned performance targets and maintain process accuracy.
- Coordinate with internal teams to ensure timely resolution of customer issues.

Key Skills

- Excellent verbal communication and interpersonal skills.
- Basic computer knowledge and typing skills.
- Good listening, problem-solving, and customer-handling abilities.
- Ability to work in a rapid-paced, target-driven environment.
- Positive attitude, adaptability, and willingness to learn.
- Flexibility to work in rotational shifts, including night shifts, if required.

Eligibility

- Undergraduate freshers can apply.
- Graduates and candidates with relevant experience are welcome.
- Locations: Gurugram & Noida
- Salary: 19,000 TO 37,000 in-hand per month, depending on the process and candidate profile.

FOR MORE DETAILS CONTACT -

SHAHNAZ -(phone hidden)

📌 Customer Support Representative (Noida)
🏢 Expert Staffing Solutions New Delhi
📍 Noida