- Handle customer inquiries and resolve issues through phone calls in a timely and skilled manner.
- Provide accurate information to customers about products/services offered by the company.
- Meet performance targets for call handling time, resolution rates, and quality metrics.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 1-3 years of experience in an International Voice Process (IVP) environment.
- Excellent communication skills with ability to handle high-pressure situations effectively.
- Proficiency in English language with strong verbal and written communication abilities.
📌 International Voice Process Executive (Chennai)
🏢 Movate Technologies
📍 Chennai
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