The Transition and Transformation Program Manager will lead complex, multi-tower programs across cloud, infrastructure, cybersecurity, workplace, network, data center, and managed services portfolios. The role is accountable for transition strategy, governance, execution control, stakeholder alignment, operational readiness, and a smooth handover into steady-state operations.

The role also requires proven experience in merger and acquisition driven technology transitions, including integration planning, Day-1 readiness, TSA governance, divestiture support, carve-out planning, and risk management across acquiring and acquired organizations.

Key Accountabilities

- Lead end-to-end transition and transformation programs across multiple service towers, geographies, and customer environments.
- Own transition strategy, mobilization approach, governance model, delivery framework, success criteria, KPIs, and milestone tracking.
- Participate in RFPs, solution shaping, transition estimation, planning assumptions, and customer transition discussions.
- Drive program execution across transition managers, tower leads, solution teams, delivery teams, customer stakeholders, vendors, and partner teams.
- Lead merger, acquisition, divestiture, carve-out, and separation transition planning, including integration roadmap, Day-1 readiness, TSA exit plan, risk closure, and controlled handover.

Core Delivery Areas
- Transition Governance: Establish steering forums, stage-gate reviews, reporting cadence, escalation paths, RAID controls, and executive decision points.
- Cloud and Infrastructure Transition: Oversee cloud migration, hybrid infrastructure, data center services, workplace, network, and managed services transition scope.
- Cybersecurity Transition:



Govern security operations, identity and access, compliance, GRC, SOC readiness, vulnerability management, and security control transition.
- M&A; Technology Integration: Manage infrastructure and security integration, Day-1 readiness, TSA obligations, service separation, vendor dependencies, licensing impacts, and business acceptance.
- Commercial and Financial Control: Track transition budgets, effort estimates, assumptions, dependencies, cost risks, commercial obligations, and value realization.
- Operational Readiness and Hypercare: Ensure KT completion, runbook readiness, service acceptance, stabilization, SLA readiness, and handover to steady-state delivery.

Qualifications and Certifications

- PMP, PgMP, MSP, PRINCE2, or equivalent program management certification preferred.
- ITIL certification required; ITIL Managing Qualified or equivalent is preferred.
- Cloud certification in Azure, AWS, or GCP is desirable.

Experience Required

- 15+ years of IT industry experience, with at least 10+ years in transition, transformation, or complex program management roles.
- Strong experience leading global cloud, infrastructure, cybersecurity, network, workplace, data center, and managed services transitions.
- Proven background in large, multi-million-dollar programs involving multiple stakeholders, vendors, delivery teams, and executive sponsors.
- Experience in outsourcing, managed services, digital transformation, and service integration engagements.
- Hands-on exposure to M&A; technology integration, divestiture, carve-out, TSA exit, or post-acquisition infrastructure and security transition programs.
- Demonstrated ability to manage geographically distributed teams and work across diverse customer and delivery environments.

📌 T&T Program Manager (Pune)
🏢 Zensar Technologies
📍 Pune