About the RoleAir Shagoon Group is looking for a customer-focused Travel Consultant with strong hands-on experience in airline reservations and ticket issuance, along with the ability to coordinate hotel bookings and other travel-related services. The ideal candidate will be detail-oriented, professional and confident in dealing with customers, airlines, hotels and travel suppliers.

Key Responsibilities· Handle airline reservations, PNR creation and servicing, fare checks, ticket issuance, reissues, cancellations and refunds.

· Use a GDS or airline reservation system to check availability, price itineraries and manage bookings.

· Arrange hotel reservations by comparing rates, room options, inclusions, cancellation conditions and customer requirements.

· Coordinate related services such as airport transfers, ground transport, sightseeing or other services offered by the company, as applicable.

· Prepare and communicate clear travel options and itineraries covering flights, hotels and other confirmed arrangements.

· Coordinate with airlines, hotels and other suppliers on booking confirmations, amendments, schedule changes and pending issues.





· Maintain accurate booking records and ensure tickets and other travel services are confirmed within required deadlines.

· Provide courteous and timely service to corporate and leisure travellers.

Candidate Requirements· 3–4 years of relevant experience in airline reservations and ticketing.

· Hands-on knowledge of at least one major GDS, such as Amadeus, Sabre or Travelport/Galileo.

· Practical experience with ticket issuance, reissues, cancellations, refunds and fare rules.

· Experience with hotel bookings and other travel services is strongly preferred.

· Good communication skills, a pleasant personality and a customer-focused approach.

· Robust attention to detail, coordination skills and ability to work under time pressure.

How to ApplyInterested candidates may apply through the job portal with an updated CV highlighting their GDS proficiency, hands-on ticketing experience and exposure to hotel reservations or other travel services and alternatively mail to [email protected]

📌 Travel Consultant – Reservations, Ticketing & Travel Services (New Delhi)
🏢 Air Shagoon Group
📍 New Delhi