We are seeking a motivated Telecaller to join our team in Maharashtra. The ideal candidate will be responsible for engaging with customers over the phone, providing information about our services, and assisting with inquiries. This role is crucial for maintaining customer satisfaction and driving sales through effective communication.

Key Responsibilities

- Conduct outbound calls to potential and existing customers to promote our services.
- Provide accurate information regarding our offerings and address customer queries.
- Maintain a record of customer interactions and feedback in our database.
- Collaborate with the sales team to identify leads and opportunities for upselling.
- Follow up with customers to ensure satisfaction and gather feedback on services.




- Meet daily and weekly call targets set by the management.

Required Skills

- Solid communication skills, both verbal and written.
- Ability to handle customer objections and provide solutions.
- Basic knowledge of BPO operations and telecalling techniques.
- Familiarity with electrical services or technician roles is a plus.
- Proficient in using computer systems and CRM software. This is an excellent opportunity for individuals looking to start their career in telecalling and customer service. If you are enthusiastic, goal-oriented, and eager to learn, we encourage you to apply.

This job is provided by Shine.com

📌 Telecaller (Bhiwandi)
🏢 Konverge Technologies
📍 Bhiwandi