Company Description IFR Solutions is a client-servicing organization that partners with leading non-profits across India to support their mission-driven work. The organization focuses on raising funds and enabling sustainable, long-term financing for ongoing social programs. IFR Solutions specializes in direct sales and marketing with a strong emphasis on customer acquisition, customer retention, and client management.

The team is committed to delivering high-quality results for its non-profit clients while maintaining a values-driven, impact-focused work setting.

Role Description The TELE CALLER, KANNADA role at IFR Solutions is a full-time, on-site position based in Noida. In this role, the tele caller will make outbound and receive inbound calls to prospective and existing supporters, communicating in Kannada and other applicable languages as needed.

Responsibilities include explaining non-profit programs clearly, answering questions, and encouraging potential donors to contribute to fundraising campaigns. The tele caller will maintain accurate call records, update donor information in internal systems, and follow established scripts and compliance guidelines. The role also involves meeting daily and weekly call targets,



collaborating with the team to improve outreach strategies, and providing feedback on donor responses and campaign performance.

Qualifications

- Strong communication skills in Kannada (spoken and comprehension), with the ability to explain concepts clearly and persuasively over the phone.
- Basic proficiency in English or Hindi for internal communication and documentation.
- Ability to build rapport, handle objections, and conduct conversations in a courteous and professional manner.
- Comfort with using phones, call-handling systems, and basic computer applications (such as email and data entry tools).
- Previous experience in telecalling, customer service, sales, or fundraising is an advantage but not mandatory.
- Ability to work full-time on-site in Noida and manage a structured daily call schedule.
- Strong listening skills, attention to detail, and accuracy in recording donor and call information.
- Motivation to support non-profit causes, with a positive attitude and readiness to work toward team targets.
- Minimum educational qualification: completed secondary education; higher education in any field is welcome.

📌 TELE CALLER,KANNADA (Noida)
🏢 IFR Solutions
📍 Noida