Job Title: Service Technician
Locations: Gurgaon(Felix plaza)
Experience: 2+ years
Key Responsibilities
*Diagnose and troubleshoot issues related to Apple devices such as iPhone, iPad, MacBook, Apple Watch, and accessories.
*Perform hardware and software repairs as per company and Apple guidelines.
*Handle device testing, installations, updates, and quality checks.
*Coordinate with the service team for timely closure of repair cases.
*Maintain accurate records of repairs, spare parts, and service reports.
*Ensure proper customer handling and explain repair status professionally.
*Follow ESD and safety procedures while handling devices.
*Maintain turnaround time and service quality standards.
Required Skills
*Positive knowledge of mobile/laptop hardware and software troubleshooting.
*Basic understanding of Apple products and operating systems preferred.
*Ability to diagnose technical issues independently.
*Good communication and customer-handling skills.
*Knowledge of job cards, warranty checks, and service documentation.
*Ability to work under pressure and manage multiple repair cases.
Interested can share your resumes at
[email protected] or
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