The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.
Responsibilities
- Lead and motivate a trained staff to provide quality service to all customers in a timely manner
- Serve as the key liaison to sales and management to ensure consistent customer satisfaction
- Provide status and service reports to recommend next steps to management
- PLC/SCADA AMC management
- Service engineer coordination
- Preventive and breakdown maintenance
Qualifications
- Associate's degree or equivalent experience
- 2+ years' of experience either in technical support or management
- Excellent written and verbal communication skills
📌 Service Manager - Automation (Surat)
🏢 SSM Infotech Solutions
📍 Surat
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