: Sales Coordinator –

- Industrial Sales

Job Title: Sales Coordinator

Location: Delhi NCR

Department: Sales &

- Business Development

Experience: 1–4 years preferred

Employment Type: Full-time

Work Mode: Office-based

About The Company

S.

Balaji Industrial Partners Private

Limited is an authorized sales channel partner for reputed international brands, including Dräger Safety (Germany) and TIMKEN Bearings (USA). We specialize in industrial safety equipment, gas detection systems, personal protective equipment, industrial bearings, and related technical solutions.

Job Summary

We are looking for a detail-oriented and proactive Sales Coordinator to manage and support the sales process from within the office. The candidate will coordinate with customers, OEMs, field sales executives, and internal teams to ensure timely quotation submission, effective follow-ups, accurate sales pipeline tracking, and smooth execution of sales activities.

The ideal candidate should have strong communication skills, good command of MS Excel, and the ability to manage multiple enquiries and follow-ups systematically.

Key Responsibilities

- Customer Follow-ups &
- Sales Support
- Contact customers over phone calls and emails to follow up on submitted quotations, pending enquiries, and ongoing sales opportunities.
- Obtain customer feedback on commercial offers and identify the possibility of order conversion.
- Follow up on pending purchase orders, technical clarifications, and other customer requirements.
- Maintain qualified relationships with existing and prospective customers.
- Coordinate with field sales executives to ensure timely responses to customer enquiries.
- Quotation &
- Enquiry Management
- Receive and process customer enquiries and coordinate internally to prepare quotations.
- Coordinate with OEMs for pricing, special price approvals, product availability, technical information, and delivery timelines.




- Prepare and submit commercial offers to customers within agreed timelines.
- Track submitted quotations and maintain records of revisions, validity, and customer feedback.
- Ensure all enquiries are acknowledged and followed up until closure.
- OEM &
- Internal Team Coordination
- Coordinate with OEM representatives for pricing approvals, technical clarifications, product documentation, and order-related information.
- Liaise with the operations, service, accounts, and logistics teams for order processing and execution.
- Follow up on pending internal actions and ensure timely communication with customers.
- Maintain proper documentation of customer communication, quotations, purchase orders, and other sales-related records.
- Sales Pipeline &
- MIS Management
- Maintain and update daily sales pipeline trackers using MS Excel.
- Track enquiries, quotations submitted, follow-up dates, customer feedback, order status, and lost opportunities.
- Maintain a structured database of customers, contacts, open enquiries, and pending actions.
- Prepare daily, weekly, and monthly sales reports for management.
- Highlight overdue follow-ups, high-priority opportunities, and quotations requiring immediate attention.
- Ensure accurate and timely updating of all sales records and CRM data, wherever applicable.
- Order &
- Sales Administration
- Coordinate with the customer and internal teams for purchase order receipt and processing.




- Track order status and communicate updates regarding delivery schedules and pending documentation.
- Maintain records of sales orders, dispatch updates, and customer commitments.
- Support the sales team in routine administrative and coordination activities.

Candidate Requirements
- Graduate in any discipline; a BBA, B.Com, or relevant business qualification is preferred.
- 1–4 years of experience in sales coordination, inside sales, sales administration, or customer relationship management.
- Experience in industrial B2B sales or technical product businesses will be an advantage.
- Good working knowledge of MS Excel, including filters, sorting, formulas, lookup functions, and sales trackers.
- Strong written and verbal communication skills in English and Hindi.
- Comfortable handling customer calls, email communication, and multiple follow-ups daily.
- Good organizational skills, attention to detail, and the ability to meet deadlines.
- A proactive approach to tracking pending tasks and ensuring timely closure.

Key Performance Indicators (KPIs)
- Timely submission of customer quotations.
- Number and quality of customer follow-ups completed.
- Percentage of open enquiries and quotations updated in the sales pipeline.
- Timely coordination with OEMs for pricing and technical approvals.
- Accuracy of Excel trackers and sales reports.
- Reduction in overdue follow-ups and unattended enquiries.
- Support provided to the field sales team in converting enquiries into orders.

What We Offer
- Opportunity to work with reputed international industrial brands.
- Exposure to industrial products, technical sales, and B2B business development.
- A professional working environment with opportunities for learning and growth.
- Compensation based on experience and suitability.

Skills: customer relationship management,sales coordination,quotation management,order processing,b2b sales

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