JD for CRM Technical (L4)

Key responsibilities

- CRM Application Customization: Customize SAP CRM applications, including business objects, data structures, screens, and user interfaces, using CRM-specific ABAP tools.
- Integration: Develop and maintain interfaces between SAP CRM and other SAP or non-SAP systems, such as SAP ERP, using technologies like ALE, RFC, and Web Services.
- Web UI and Frameworks: Work on CRM Web UI enhancements, BOL/GENIL programming, MVC Concepts and the CRM One Order Framework.
- ABAP Development: Design, develop, and maintain ABAP programs, including custom reports, interfaces, enhancements, and forms.
- Solution Design: Design and implement technical solutions using various SAP development objects like BAPIs, BADIs, BDCs, and IDOCs.

Required Skills And Qualifications

- Strong proficiency in ABAP programming.
- Experience with SAP CRM Web UI, BOL/GENIL programming, with strong knowledge of BSP, the MVC framework and the One Order framework in SAP CRM.
- Proficiency in ABAP objects, object-oriented programming and SAP CRM specific BAdIs.




- Experience in developing and enhancing custom actions, PPF actions, and business transactions.
- Experience in ABAP Proxy objects.
- Experience in implementing CRM Middleware enhancements and troubleshooting data replication issues. Good knowledge in integration tools like ALE, RFC, and IDOCs and familiarity with web services.
- Experience in performance optimization, debugging, and root cause analysis in SAP CRM applications.

Good to have skills
- Good understanding of SAP CRM Service business processes.
- Experience with Adobe Forms, SAP Scripts, Smart Forms.
- Experience in OData services.

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📌 Platinum Consultant_CRM Technical (Hyderabad)
🏢 NTT DATA Business Solutions
📍 Hyderabad