Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data.

About the Role

You will join the Datastore Team, a core component of the Smarsh Fabric platform that underpins our enterprise applications. The team enables self-service, next-generation data capabilities across the engineering organisation, ensuring long-term scalability, reliability, and innovation.

This role serves as a technical authority for large-scale distributed data platforms. You will shape architectural direction, help define operating standards, and solve complex distributed systems challenges across petabyte-scale environments running hundreds of clusters. Working across engineering domains, you will influence how data infrastructure is designed, built, and operated company-wide.

Core Responsibilities

- Define and evolve the architectural vision and operating standards for large-scale distributed data platforms.
- Lead the design and evolution of highly available, scalable clusters supporting core data technologies including MongoDB, ElasticSearch, and Apache Kafka.
- Solve complex, ambiguous distributed systems problems, balancing trade-offs across scalability, resilience, performance, security, and cost.
- Influence engineering teams to adopt platform standards, automation practices, and self-service capabilities.




- Partner with engineering and product leadership to align platform capabilities with strategic business objectives.
- Establish reliability targets, operational models, and observability standards for stateful workloads on multi-cluster Kubernetes environments.
- Mentor engineers, lead design reviews, and raise the technical bar across the platform organisation.
- Contribute as a senior escalation point within the on-call rotation.

Skills & Experience

- We’re looking for an experienced Principal Platform Engineer with strong expertise in cloud-native and DevOps practices. The ideal candidate will have:
- 8+ years of experience in platform engineering, SRE, or distributed systems-focused roles.
- Demonstrated subject matter expertise in operating at least one of MongoDB, Kafka, or ElasticSearch at high scale, including deep day-2 operational knowledge.
- Significant experience designing and operating large-scale, Kubernetes environments and associated ecosystem tooling (e.g. Helm, Kustomize, ArgoCD etc.). Experience managing stateful workloads on Kubernetes is a significant plus.
- Proven experience defining architectural standards and influencing technical direction across teams.
- Strong programming skills (Python, Java, or similar), with experience building internal platform APIs and automation tooling a significant plus.




- Extensive experience with Infrastructure as Code (e.g. Terraform) and cloud-native deployment models.
- Hands-on experience operating enterprise-scale workloads in AWS.
- Experience designing and evolving observability platforms (e.g. Prometheus/Grafana, ELK) to support multi-cluster environments.
- Strong understanding of security principles and experience embedding security best practices into production environments and code promotion systems.
- Excellent communication skills with the ability to influence diverse technical and non-technical stakeholders.

Desirable Experience:

- Experience defining platform engineering operating models and driving cultural adoption of self-service infrastructure.
- Experience operating in highly regulated industries.
- Exposure to integrating AI-driven automation or tooling into platform operations.
- Experience leading complex cross-functional initiatives or technical transformation programmes.

Why Smarsh?

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms.

We use the latest in AI/ML technology to help our customers break recent ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards.

Come join us and find out what the best work of your career looks like.

📌 Platform Engineer III (Karnataka)
🏢 Smarsh
📍 Karnataka