Company Description Tim Hortons (Tims) is a well-known Canadian café brand founded in 1964, offering premium coffee blends, freshly baked goods, and sandwiches. The brand is recognized for creating a warm, welcoming environment that values diversity and inclusion.

Tim Hortons Singapore is part of MGCA Cafe, the master franchisee for Tim Hortons in key markets across Southeast Asia. The Singapore launch marks the beginning of the brand’s expansion in the region, with new stores planned in more neighborhoods. This growth offers opportunities for professionals who want to help shape and scale a beloved international brand locally.

Role Description The Owner role is a full-time, in office position based in Chennai, responsible for overseeing the day-to-day operations of Tim Hortons Singapore outlets. This includes managing store performance, ensuring high standards of product quality and guest service, and leading and developing the store leadership team. The Owner will manage financial performance, including budgeting, cost control, and revenue growth, while ensuring compliance with brand, regulatory, and safety standards.

The role also involves coordinating with the master franchise organization on marketing initiatives, new store openings, and operational improvements, and building strong relationships with suppliers, partners, and the local community.



The Owner is expected to set a positive example of inclusive leadership and foster a culture aligned with Tim Hortons’ values.

Qualifications

- Demonstrated experience in café, restaurant, or retail management, including responsibility for operations, staffing, and customer service.
- Strong skills in financial management, such as budgeting, cost control, and performance analysis.
- Experience in business development or franchise management, including store expansion or multi-unit operations.
- Ability to lead, coach, and motivate diverse teams, with a focus on inclusive and respectful workplace practices.
- Strong organizational and problem-solving skills, with the ability to make timely decisions in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build relationships with guests, staff, and stakeholders.
- Understanding of food safety, hygiene, and local regulatory requirements relevant to café or restaurant operations.
- Bachelor’s degree in business, hospitality management, or a related field is preferred; equivalent experience in management or entrepreneurship will also be considered.
- Willingness to work on-site in Chennai and be actively involved in daily store operations.

📌 Owner (Chennai)
🏢 Tim Hortons Singapore
📍 Chennai