We are looking for a proactive and customer-focused Client Relationship and sales Executive to manage client interactions and sales across digital channels while ensuring a seamless order journey from inquiry to delivery. The ideal candidate should have excellent communication skills, a sales-driven mindset, and the ability to coordinate with internal teams to deliver an exceptional luxury client experience.

Key Responsibilities

- Manage client inquiries across WhatsApp, Instagram, Email, Facebook, and phone calls.
- Convert customer inquiries into successful sales through timely follow-ups and personalized assistance.
- Build strong relationships with prospective and existing clients to enhance customer satisfaction and repeat purchases.
- Revive cold leads, abandoned inquiries, and inactive client databases to generate additional sales.
- Coordinate with the Merchandising and Production teams to ensure timely order processing and dispatch.




- Track order progress and proactively update clients throughout the production and delivery process.
- Ensure all client communications, follow-ups, and order details are accurately maintained.
- Resolve customer concerns promptly while delivering a premium brand experience.
- Work closely with internal teams to achieve monthly sales targets.

Requirements

- 1-3 years of experience in luxury retail, fashion, ecommerce, sales
- Excellent verbal and written communication skills.
- Solid sales and negotiation abilities.
- Experience handling CRM systems, WhatsApp Business, social media, and email communication.
- Highly organized with strong follow-up and coordination skills.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.

If this resonates or you know someone who fits the role kindly share your cv at [email protected]

📌 Online Sales Executive (Noida)
🏢 Amit Aggarwal Official
📍 Noida