27 Oct
|
Della Townships India
|
Mumbai
27 Oct
Della Townships India
Mumbai
We are looking for an experienced Corporate Hospitality Manager to oversee end-to-end hospitality operations across our office premises, ensuring exceptional service standards, cleanliness, guest experience and seamless day-to-day operations.
The ideal candidate must have a strong background in luxury hospitality or 5-star hotels, with proven experience managing Butlers, Housekeeping, Guest Relations Executives (GREs) and Food & Beverage teams.
Key Responsibilities
- Oversee daily hospitality services across office premises, meeting rooms, executive offices and guest areas.
- Supervise butlers, ensuring premium service standards, professional etiquette and personalised hospitality for management and guests.
- Manage housekeeping staff, cleanliness, hygiene, grooming and upkeep of all office spaces.
- Lead GREs to ensure qualified visitor reception, guest coordination, VIP handling and seamless hospitality experiences.
- Supervise pantry operations, inventory, refreshments, food service, meeting arrangements and F&B; quality standards.
- Manage staff rosters, attendance, grooming, training, daily task allocation and performance.
- Ensure exceptional hospitality arrangements for CMD, senior management, VIP guests and business associates.
- Manage hospitality vendors, supplies, inventory and service quality.
- Conduct daily inspections, implement SOPs and ensure consistent luxury hospitality standards.
Required Skills
- 6–10 years of experience in luxury hospitality, 5-star hotels, corporate hospitality or premium guest services.
- Experience in luxury / 5-star hospitality is mandatory.
- Strong background in Butler Services, Housekeeping, Guest Relations and F&B; Operations.
- Proven experience managing and training multidisciplinary hospitality teams.
- Excellent grooming, communication, guest-handling and interpersonal skills.
- Strong knowledge of hospitality SOPs, service etiquette and hygiene standards.
- Experience handling VIPs, senior executives and high-profile guests preferred.
Key Expectations
- Maintain 5-star hospitality standards across all office premises.
- Ensure professional grooming, discipline and service etiquette across teams.
- Provide seamless hospitality to management, employees and visitors.
- Take complete ownership of daily operations, team performance and service quality.
- Proactively resolve operational issues and maintain high service standards.
Mandatory RequirementsCandidates must have hands-on experience in luxury hospitality operations, team management, Butler Services, Housekeeping, GRE and F&B; supervision.
Candidates must share their updated CV, details of luxury hotels / hospitality brands worked with and team size previously managed.
📌 Hospitality Manager (Mumbai)
🏢 Della Townships India
📍 Mumbai