Company: Metro Mind Hospital, Kochi, Kerala

Department: Hospital Administration

Employment Type: Full-Time

ABOUT METRO MIND HOSPITAL

Metro Mind Hospital is a specialized neuropsychiatric healthcare institution committed to providing comprehensive mental health services through patient-centred care, clinical excellence, and advanced medical technologies.

Our hospital integrates modern neuropsychiatric approaches and advanced technologies, including Quantitative EEG (QEEG/Brain Mapping), Repetitive Transcranial Magnetic Stimulation (rTMS), and Ketamine-based treatment under medical supervision, as part of its specialized treatment and assessment services.

We are looking for a proactive, responsible, and organized Hospital Administrator to support hospital operations, coordinate departments, improve patient experience, and ensure smooth and efficient day-to-day functioning.

KEY RESPONSIBILITIES

- - Oversee daily hospital operations and ensure smooth coordination between departments.
- Manage patient admission, discharge, appointment scheduling, billing coordination, and administrative documentation.
- Coordinate with doctors, psychologists, nurses, therapists, receptionists, and other healthcare professionals.
- Monitor patient flow, service quality, and patient satisfaction.
- Handle patient and staff concerns professionally and ensure timely resolution of operational issues.
- Maintain hospital records, reports, registers, and other administrative documents.
- Support staff scheduling, attendance monitoring, duty allocation, and administrative follow-ups.
- Ensure compliance with hospital policies, safety protocols, confidentiality requirements, and applicable healthcare regulations.
- Coordinate with the HR, finance, pharmacy, and clinical teams to improve operational efficiency.
- Monitor inventory, equipment,



facility maintenance, and other essential hospital resources.
- Assist management in developing and implementing operational policies, quality standards, and performance improvement initiatives.
- Support the effective coordination of specialized neuropsychiatric services and technology-enabled clinical workflows.

REQUIRED QUALIFICATION

- Bachelor's or Master's degree in Hospital Administration, Healthcare Management, Hospital Management, or a related field.
- Relevant hospital administration or healthcare operations experience is preferred.
- Freshers with strong administrative, communication, and coordination skills may also apply.
- Positive knowledge of hospital workflows, patient handling, documentation, and administrative procedures is an advantage.

REQUIRED SKILL

- Excellent communication and interpersonal skills.
- Solid organizational, leadership, and coordination abilities.
- Problem-solving and decision-making skills.
- Ability to manage multiple responsibilities in a fast-paced healthcare environment.
- Patient-focused approach with empathy, professionalism, and confidentiality.
- Valuable documentation, reporting, and time-management skills.
- Ability to coordinate effectively with multidisciplinary healthcare teams.

WHAT WE OFFER

- Opportunity to work in a specialized neuropsychiatric healthcare environment.
- Exposure to advanced neuropsychiatric technologies and technology-assisted treatment workflows.
- Opportunities to learn about hospital operations, patient experience management, and clinical-administrative coordination.
- Professional development and career growth opportunities.
- A collaborative working workplace focused on quality healthcare delivery.

Location: Metro Mind Hospital, Kochi, Kerala

Interested candidates may apply through LinkedIn with their updated CV.

Mail : [email protected]

📌 Hospital Administrator (Kochi)
🏢 Metro Mind
📍 Kochi