Company Description The Jungle Brook is a luxury eco-friendly resort that focuses on the well-being of guests and the environment through sustainable practices. The resort combines refined accommodations with a sense of calm and contentment, creating a peaceful retreat for guests. Excellence, sustainability, and innovation guide the resort’s operations and guest services.

The Jungle

Brook’s mission is to be a haven of serenity where visitors experience natural beauty, relaxation, and warm, attentive hospitality. Team members are encouraged to contribute to this welcoming atmosphere and high service standards.

Role Description The Front Office Executive is a full-time, on-site role based at The Jungle Brook in Bhopal. This position is responsible for managing the reception area, greeting and checking in guests, handling check-out procedures, and responding to inquiries in person, over the phone, and via email. Day-to-day tasks include maintaining guest records, coordinating with housekeeping and other departments, managing reservations, and assisting with room allocation.

The role involves providing clear information about resort services and facilities, resolving guest concerns promptly,



and ensuring a smooth and welcoming front office experience.

The Front Office

Executive is also expected to handle basic administrative tasks, support cash and billing processes, and uphold the resort’s standards of hospitality and professionalism.

Qualifications

- Strong customer service and front office skills, including experience managing guest check-in/check-out and reservations.
- Effective communication and interpersonal skills to interact professionally with guests, colleagues, and external partners.
- Knowledge of receptionist duties, such as handling phone calls, emails, visitor inquiries, and front desk documentation.
- Ability to work in a fast-paced hospitality setting, with strong organizational skills and attention to detail.
- Basic proficiency with computers and reservation or property management systems.
- Prior experience in hospitality, hotels, or resorts is preferred but not mandatory.
- Ability to work flexible hours, including weekends and holidays, as required.
- Minimum high school diploma; a degree or certification in hospitality management or a related field is an advantage.

📌 Front Office Executive (Bhopal)
🏢 The Jungle Brook
📍 Bhopal