Front Office Executive (Rajasthan)

Front Office Executive (Rajasthan)

27 Oct
|
Indian Hotels Company (IHCL)
|
Rajasthan

27 Oct

Indian Hotels Company (IHCL)

Rajasthan

Key Responsibilities:

- Welcome guests and ensure a warm, skilled, and courteous check-in/check-out experience.

- Handle guest inquiries, requests, and complaints promptly and effectively.

- Manage room reservations, bookings, cancellations, and amendments.

- Maintain accurate guest records and update information in the Property Management System (PMS).

- Coordinate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction.

- Handle cash, billing, and payment transactions as per company policies.

- Answer telephone calls, emails, and other guest communications professionally.

- Provide information regarding hotel facilities, services, local attractions, and travel arrangements.

- Ensure the reception area is clean, organized, and presentable at all times.

- Prepare daily reports and maintain operational records.

- Adhere to company policies, SOPs, and guest service standards.

📌 Front Office Executive (Rajasthan)
🏢 Indian Hotels Company (IHCL)
📍 Rajasthan

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