Company Description Treat Hotels & Resorts is a growing hospitality brand backed by the legacy of the Mundra Group, focused on creating thoughtfully designed destinations and memorable guest experiences. With 800+ keys across locations such as Silvassa, Gholvad, Nashik, Thane, and Daman, each property showcases a commitment to warm hospitality and operational excellence. The brand is a preferred choice for destination weddings, MICE events, corporate retreats, and leisure travel, offering expansive venues and attentive service.

As part of its next phase of growth, Treat Hotels & Resorts is expanding into key Northern Indian destinations including Kumbhalgarh, Jim Corbett, Udaipur, and Pushkar. Across all locations, the brand emphasizes guest experiences that bring people together and highlight local heritage, landscapes, and traditions.

Role Description The Front Office Assistant is a full time, on-site role based at Treat Hotels & Resorts in Kumbhalgarh. This role is responsible for welcoming guests, managing check-in and check-out procedures, and ensuring a smooth and courteous front desk experience. Day-to-day tasks include handling phone calls and inquiries, maintaining reservation and appointment schedules, and providing accurate information about hotel services, amenities, and local attractions.

The Front Office





Assistant will also support administrative and clerical activities such as record keeping, document handling, and coordination with housekeeping and other departments. The role requires close attention to detail, professional communication, and a strong focus on guest satisfaction.

Qualifications

- Candidates should possess strong Interpersonal Skills to engage with guests courteously, handle queries, and build positive guest relationships.
- Candidates should possess professional Phone Etiquette to manage incoming calls, respond to inquiries, and route calls efficiently.
- Candidates should possess Appointment Scheduling and reservation management skills to coordinate check-ins, check-outs, and guest appointments accurately.
- Candidates should possess Administrative Assistance and Clerical Skills to manage documentation, maintain front office records, and support daily administrative operations.
- Strong communication skills in English and local languages; additional language proficiency is an advantage.
- Previous experience in front office, customer service, or hospitality roles is preferred.
- Basic computer literacy and familiarity with hotel management or reservation systems is beneficial.
- Ability to work flexible schedule, including weekends and holidays, with a professional and guest-focused attitude.

📌 Front Office Assistant (Kumbhalgarh)
🏢 Treat Hotels u0026 Resorts
📍 Kumbhalgarh