Primary Responsibilities

Client Coordination

- Support the Watches/jewellery Client Relations team in managing day-to-day client communication.
- Coordinate with buyers, consignors, and prospective clients regarding auctions, private sales, and watches/jewellery enquiries.
- Assist clients with auction registration, documentation, and post-sale processes.
- Ensure timely follow-up on client requests and service-related queries.

Sales & Operational Support

- Coordinate watches/jewellery consignments, valuations, client appointments, and internal approvals.
- Support auction previews, exhibitions, and private client events.
- Liaise with Watches/jewellery Specialists, Cataloguing, Photography, Logistics, and Operations teams to ensure timely execution.
- Prepare client presentations, proposals, and supporting documents as required.

Documentation & CRM Management

- Maintain accurate client records, consignment details, and activity logs in the CRM system.
- Prepare and manage client documentation, agreements, and internal trackers.
- Update sales reports, pipeline trackers, and operational sheets.
- Ensure complete and accurate documentation for all client transactions.





Cross-functional Coordination

- Coordinate with Finance, Operations, Logistics, Marketing, and Specialist teams to facilitate seamless execution.
- Track post-sale documentation, payment status, and delivery updates.
- Support catalogue preparation by coordinating information across departments.
- Assist in resolving operational and client-related queries.

Administrative Support

- Maintain organized digital and physical records for the Watches/jewellery Client Relations team.
- Schedule meetings, client appointments, and internal coordination calls.
- Prepare reports and presentations for business reviews.
- Ensure adherence to internal processes and service standards.

Qualifications & Experience

- Bachelor's degree in Business Administration, Marketing, Luxury Brand Management or a related field.
- 1–3 years of experience in client support, sales coordination, administration, luxury retail, watches/jewellery, or auction operations.
- Experience supporting HNI/UHNI clients is preferred.

📌 Executive Assistant - Watches (Mumbai)
🏢 AstaGuru
📍 Mumbai