Job Title: Desktop Support Engineer

Location: Gurugram, Haryana

Budget: 3LPA to 3.6LPA

Job Type: Full-time working Days: 6days

Experience: 1.6 years

Job Summary:

We are seeking a skilled and self-motivated Desktop Support Engineer to join our IT team. The ideal candidate will have hands-on experience in managing Outlook and Office 365 environments, handling hardware and basic network troubleshooting, and working confidently with both remote and in office users. The candidate should be well-versed in ticketing tools, service level agreements (SLAs), incident resolution, and service requests.

Key Responsibilities:

- Support for Outlook, Office 365, Windows desktops
- Hardware and basic network troubleshooting
- Handle Tickets, SLAs, incidents, and service requests
- Perform remote and on-site technical support
- Conduct root cause analysis and resolve escalations
- Manage desktop patching and updates
- Handle domain joins and apply group policies

Requirements:

- 1.6+ years in IT support roles
- Strong knowledge of Office 365, Windows
- Hands on experience with ticketing tools
- Excellent troubleshooting and communication skills

Contact Details-

Suman Sharma [email protected]

[email protected]

📌 Desktop Engineer (Gurugram)
🏢 RENOVISION AUTOMATION SERVICES PVT.LTD
📍 Gurugram