Company Description Numero UNO Financial Solutions is a growing financial services organization focused on providing accessible, reliable solutions to individuals and businesses. The company works to simplify financial decision-making through tailored products and responsive support. Team members collaborate to deliver trustworthy guidance and help clients manage their financial goals with confidence.

The work workplace emphasizes accountability, customer-centric service, and continuous improvement, offering opportunities for professional development. Joining the team means contributing to a service-oriented culture that values integrity and long-term client relationships.

Role Description The Customer Care Executive is a full-time, on-site role based in the Pune/Pimpri-Chinchwad area. In this position, the individual will handle incoming and outgoing customer calls, respond to inquiries about financial products and services, and provide clear information and guidance. Daily tasks include resolving customer issues, maintaining accurate records of interactions, coordinating with internal teams to address client needs, and following up to ensure customer satisfaction.

The role also involves promoting relevant services where appropriate, supporting sales initiatives,



and adhering to company policies and compliance standards.

The Customer Care

Executive is expected to maintain a professional, courteous manner and contribute to a positive customer experience.

Qualifications

- Candidates should possess strong Customer Support, Customer Service, and Customer Satisfaction skills focused on timely resolution and a positive client experience.
- Candidates should possess effective Communication skills, including clear verbal and written communication and active listening abilities.
- Candidates should possess basic Sales skills, with the ability to explain financial products and identify opportunities to offer suitable solutions.
- Candidates should possess good problem-solving, time management, and organizational skills to handle multiple customer queries efficiently.
- Relevant experience in customer-facing roles, preferably in financial services, banking, or insurance, is beneficial.
- Ability to work on-site in the Pune/Pimpri-Chinchwad area, with comfort using computers, CRM tools, and telephonic systems.
- Minimum educational qualification such as a high school diploma; a degree in commerce, finance, business, or a related field is an advantage.

📌 Customer Care Executive (India)
🏢 Numero Uno Financial Solutions
📍 India