What the team does

The Professional Services team helps customers translate business requirements into successful Icertis Contract Lifecycle Management (CLM) implementations. We collaborate with customers, consultants, Engineering, Quality Assurance, Support, and other teams to configure, test, deploy and continuously improve enterprise solutions.

Why this role matters

As an Associate Functional Consultant, you'll help connect customer needs with accurate platform configuration and dependable delivery. Your analysis, judgement and attention to quality will support smoother implementations, responsible use of AI and stronger customer outcomes.

What's in it for you?

You'll gain hands-on exposure to enterprise technology, CLM, AI-enabled delivery, automation, data and customer consulting. You'll learn alongside experienced teams, contribute across the implementation lifecycle and build a strong foundation for a career in functional consulting and Professional Services.

Responsibilities

- Build strong functional knowledge of the Icertis platform and develop hands-on expertise in configuration, testing, and troubleshooting.
- Configure and deploy customer solutions with a consistent focus on quality, accuracy, and timely delivery.
- Participate in requirements gathering and translate business needs into transparent functional requirements and system configuration elements.
- Use approved AI-enabled applications and automation tools to accelerate analysis, documentation, configuration, testing and knowledge discovery.
- Validate AI-generated outputs and apply sound judgement to ensure accuracy, security and responsible use.
- Develop practical capabilities in data mapping, data transformation, reporting and analysis to support implementation outcomes.




- Take ownership of assigned work, communicate progress proactively, and contribute ideas and learnings that improve delivery across Professional Services.

Qualifications

Experience

- 0-2 years of professional experience. Candidates who can join immediately are preferred.

Attributes & Skills

You'll succeed here if you are:
- A strong collaborator, effective communicator, and AI-first thinker who embraces technology to work smarter.
- Energized by solving complex problems, turning ideas into action, and driving meaningful outcomes.
- Naturally curious about enterprise technology, AI, automation, and how they transform business.
- Analytical, structured, and thoughtful in approaching challenges and making decisions.
- Comfortable navigating ambiguity, taking ownership, and persevering through unfamiliar situations.
- Open to feedback, eager to learn, and committed to sharing knowledge and contributing to team success.
- Confident in building relationships and communicating effectively with customers, stakeholders, and colleagues.
- Experienced with, or eager to explore, generative AI, productivity copilots, automation, data analytics, and no-code/low-code technologies to deliver better business outcomes.

Education

- Graduate degree in Science, Engineering, Technology, Business or a related discipline; an MBA is an advantage.





Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.

📌 Associate Functional Consultant, Professional Services (Pune)
🏢 Icertis
📍 Pune