Company Description E2M Solutions is a white-label fulfillment partner that helps digital agencies scale their delivery without adding headcount or compromising quality or client experience. For over 13 years, E2M has provided reliable execution across web design, web development, SEO, content, eCommerce, AI SEO, and AI consulting/automation. The team supports agencies with strategy, systems, project management, and capacity, enabling them to grow confidently and expand service lines.

E2M works with platforms such as WordPress, Shopify, WooCommerce, BigCommerce, Duda, Wix, Webflow, GoHighLevel, and Framer, and delivers services ranging from technical and local SEO to content writing and AI implementation. Agencies partner with E2M when they need a trusted delivery team that can integrate into their workflows, protect client relationships, improve margins, and create room for strategic growth.

Role Description The Associate Client Account Manager is a full-time, on-site role based in Ahmedabad, responsible for supporting and nurturing relationships with agency clients. This role involves coordinating project requirements, tracking progress, and ensuring deliverables align with client expectations and agreed timelines.

The Associate Client Account

Manager will communicate regularly with clients and internal teams, gather and clarify requirements, manage updates, and proactively address issues or risks. Day-to-day tasks include preparing status reports, participating in client calls, assisting with onboarding,



maintaining documentation in project management tools, and supporting senior account managers with strategy and performance reviews. The role also contributes to improving internal processes, enhancing client experience, and identifying opportunities to grow existing accounts.

Qualifications

- Client relationship and account management skills, including stakeholder communication, expectation setting, and conflict resolution.
- Project coordination and organizational skills, such as task tracking, timeline management, and follow-up across cross-functional teams.
- Robust communication skills, including clear written and verbal communication in English and the ability to present updates and reports.
- Basic understanding of digital agency services (e.g., web design/development, SEO, content, eCommerce, or AI-related services) or willingness to learn quickly.
- Proficiency with common productivity and project management tools (e.g., spreadsheets, documentation tools, ticketing or PM platforms).
- Detail-oriented mindset with problem-solving abilities and a focus on quality, reliability, and client satisfaction.
- Ability to work collaboratively on-site in Ahmedabad, manage multiple accounts or projects, and adapt in a fast-paced environment.
- Bachelor’s degree in business, marketing, communications, or a related field, or equivalent practical experience; prior experience in client service or account coordination is preferred.

📌 Associate Client Account Manager (Ahmedabad)
🏢 E2M
📍 Ahmedabad