About the Role

Kamal Watch Company Pvt. Ltd. is seeking a hands-on IT Administrator to manage daily IT operations, coordinate ERP support across our retail network, and implement information security and data privacy controls.

Key Responsibilities

- Administer Microsoft 365, Exchange Online, SharePoint, OneDrive, Teams and Entra ID, including user accounts, licences and access permissions.
- Coordinate migration from Google Workspace to Microsoft 365, including email configuration and troubleshooting.
- Maintain IT asset records and manage device configuration, patching, endpoint security, backups and restore checks.
- Implement and maintain multi-factor authentication (MFA), device management (MDM), access controls and data loss prevention (DLP) policies.
- Manage employee IT onboarding, access changes and timely removal of access upon exit.
- Provide first-line CW Suite ERP/POS support for stores and head office. Record, prioritise and track support tickets through resolution.
- Coordinate with the CW support team for system issues, UAT, updates and user training.
- Work with external vendors to resolve issues involving computers, POS hardware, printers, connectivity, routers and CCTV.
- Coordinate IT and ERP readiness for recent store openings.
- Implement approved DPDP compliance controls, including consent settings, data retention,



deletion processes and incident escalation.
- Maintain access logs, IT documentation, compliance evidence and audit records.
- Provide regular reports on unresolved issues, vendor dependencies, security controls and operational risks.
- Conduct basic IT security and privacy awareness sessions for employees.

Qualifications and Skills

- Bachelor’s degree in Computer Science, Information Technology or a related field, or equivalent practical experience.
- At least 2 years of hands-on experience administering Microsoft 365 and Entra ID, including MFA and Conditional Access.
- Experience with Microsoft Intune or comparable endpoint management tools.
- Familiarity with Microsoft Purview or comparable DLP tools.
- Working knowledge of email migration, DNS, SPF, DKIM, DMARC and backup processes.
- Understanding of data privacy principles and DPDP compliance operations.
- Strong troubleshooting, documentation, communication and vendor coordination skills.
- Experience supporting retail ERP/POS systems is preferred.

Employment Details

- Employment type: Full-time, permanent.

• Working days: 6 days a week.

• CTC: ₹6,00,000 per annum.

- Occasional travel to stores and regional offices. After-hours support may be required for critical system issues.

📌 Assistant It and ERP Manager (Hyderabad)
🏢 Kamal Watch Co Pvt.Ltd
📍 Hyderabad