: AR – Voice Process

Role: Accounts Receivable (AR) – Voice Process

Experience: 1–5 years

Location: As per business requirement

Shift: US Shift

Process: International Voice Process

Job Responsibilities

- Handle inbound and outbound calls with international customers regarding outstanding payments and overdue invoices.

- Follow up on pending payments, resolve billing disputes, and clarify invoice-related queries.

- Perform collections activities while maintaining skilled customer relationships.

- Coordinate with customers to establish payment commitments and ensure timely collections.

- Maintain accurate call records, collection notes, and account updates in the system.

- Meet daily, weekly, and monthly targets for collections, call quality, and productivity.

Required Skills

- Experience in Accounts Receivable, Collections, or International Voice Process.

- Excellent verbal communication and customer-handling skills.

- Basic knowledge of invoice processing, payment follow-ups, and aging reports.

- Good negotiation, problem-solving, and objection-handling skills.

- Comfortable working in US shifts and achieving performance targets.

📌 AR Voice (Hyderabad)
🏢 2COMs
📍 Hyderabad