26 Oct
|
Creative Orion
|
Faridabad
26 Oct
Creative Orion
Faridabad
Key Skills: Computer skills, Effective Communication, MS-Excel
Experience: 0 year(s)
Qualification: Graduation
Job Type: Work from Office
Roles & Responsibility:
Respond to customer queries via WhatsApp, email, Instagram DMs, and website live chat.
Resolve order-related issues like tracking, returns, exchanges, and refunds.
Coordinate with internal teams for delivery and product updates.
Maintain records of customer interactions and update order sheets (Excel/Google Sheets).
Proactively follow up on abandoned carts and improve conversions.
Provide product information and styling assistance to customers (if needed).
📌 Customer Support Executive Faridabad
🏢 Creative Orion
📍 Faridabad