Key Responsibilities
Manage day-to-day front office and reception operations.
Supervise front office executives and other team members.
Ensure smooth patient registration, admission, discharge, and appointment processes.
Handle patient and bystander queries, complaints, and escalations professionally.
Coordinate with doctors, nursing staff, billing, insurance, and other departments.
Monitor staff performance, duty rosters, attendance, and shift allocation.
Ensure proper patient communication and service quality.
Maintain accurate records, reports, and documentation.
Identify prospects to improve patient satisfaction and operational efficiency.
Qualifications
Degree or postgraduate qualification in Hospital Administration or Healthcare Management
Minimum 10+ years of experience in the hospital industry
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Front Office Manager Thrissur
🏢 Westfort Group of Institutions
📍 Thrissur
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