Customer Service Executive – Voice Process (US/Canada)

Company: Sembridge
Industry: Healthcare
Job Location: Powai, Mumbai
Process: International Voice – US/Canada
Openings: 200
Interview Mode: Virtual Interview
Employment Type: Full time

Sembridge is hiring Customer Service Executives for its US/Canada healthcare process. This is a great opportunity for freshers looking to start their careers in the healthcare industry, gain professional experience, and build long-term growth opportunities.

Key Responsibilities
Handle customer queries over calls for the US/Canada process.
Provide accurate information and resolve customer concerns professionally.
Maintain valuable communication and deliver a positive customer experience.
Follow company policies, process guidelines, and quality standards.
Ensure customer information is handled accurately and confidentially.

Eligibility Criteria
Education: HSC (12th pass) or Graduate
Experience: Freshers can apply
Maximum Age: 40 years
Salary: ₹25,000–₹35,000 per month, depending on the candidate's profile and selection
Shift: International shifts as per the US/Canada process




Weekly Offs: 2 rotational offs
Interview: Virtual

Candidate Requirements
Good verbal communication skills.
Customer-focused attitude and willingness to learn.
Ability to communicate professionally over calls.
Flexibility to work in international shifts.
Candidates must be comfortable commuting to Powai, Mumbai.

Transportation / Location Criteria

The hiring team is sourcing candidates from the following locations:

CST, Mira Road, Dombivli, and Vashi.

Candidates should confirm their daily commute feasibility to Powai before proceeding with the interview.

Why Join Sembridge?
Fresher-friendly opportunity.
Healthcare industry exposure.
Competitive salary package.
Prospect for professional development and career growth.

Interested candidates can apply now for this opportunity. Virtual interviews will be conducted as part of the selection process.

Pay: ₹25,000.00 - ₹35,000.00 per month

Perks:
Paid sick time
Provident Fund

Work Location: In person

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