Organization: Satkriya health care innovation pvt.ltd/our family clinic
Location: Ernakulam Kathirikadavu
Job Description:
We are looking for a friendly and productive Telecaller to join our team at Satkriya health care innovation pvt ltd/Our Family clinic. The role involves handling calls, providing information about our services, and supporting patient coordination and feedback.
Key Responsibilities:
Make and receive calls to/from patients and clients.
Provide information about clinic services, timings, and appointments.
Schedule and confirm appointments.
Maintain call records and update patient details in the system.
Follow up with patients for feedback and reminders.
Requirements:
Valuable communication skills in Malayalam, English preffered.
Basic computer knowledge.
Pleasant and polite phone manner.
Previous experience as a telecaller or in customer service is a plus.
What We Offer:
Supportive clinic coordination team
Regular training and upskilling opportunities
Safe and respectful working environment
Opportunity to make a real impact in community healthcare