Job Description:
Guest Service: Welcome guests, manage seating arrangements, and ensure prompt, courteous service.
Floor Operations: Supervise daily restaurant operations and ensure smooth table service.
Team Management: Allocate duties, guide stewards, and monitor staff performance.
Order Management: Ensure accurate order taking and timely coordination with the kitchen team.
Guest Complaint Handling: Resolve customer concerns professionally and maintain guest satisfaction.
Food & Beverage Knowledge: Explain menu items, ingredients, and food recommendations to guests.
Upselling: Recommend food and beverage items to increase sales and enhance the guest experience.
Billing & Payments: Coordinate billing, POS transactions, and payment handling when required.
Hygiene & Standards: Maintain cleanliness, grooming, and restaurant service standards.
Coordination: Work closely with the kitchen and management teams for effective restaurant operations.

📌 Restaurant Captain Mumbai (India)
🏢 Acme Services Private
📍 India