Company Description Keys Select by Lemon Tree Amritsar is a contemporary hotel that focuses on providing comfortable stays and efficient service to guests visiting Amritsar. The property is part of the Lemon Tree group, known for its professional work environment and emphasis on guest satisfaction. Team members are encouraged to maintain high hospitality standards while delivering friendly, reliable service. The hotel values integrity, teamwork, and a customer-first mindset. It offers opportunities to learn and grow within the hospitality industry.
Role Description The Front Office Associate is a full-time, in office role based at Keys Select by Lemon Tree Amritsar. This position is responsible for welcoming guests, managing check-in and check-out processes, and ensuring a smooth and pleasant arrival and departure experience. Daily tasks include handling reception desk operations, answering phone calls, responding to guest inquiries, and coordinating with other hotel departments to address guest needs. The role also involves maintaining accurate records, processing payments, and providing explicit information about hotel services,



local attractions, and policies. The Front Office Associate is expected to uphold high standards of professionalism, hospitality, and communication at all times.
Qualifications
Candidates should possess solid Receptionist Duties and Check-in skills, including managing front desk operations and guest arrivals and departures.
Candidates should possess excellent Customer Service and Communication skills to interact professionally with guests and team members.
Candidates should possess proper Phone Etiquette for handling calls, managing inquiries, and coordinating with internal departments.
Relevant experience in front office, hospitality, or customer-facing roles is preferred.
Working knowledge of hotel management or reservation systems is an advantage.
Ability to work in shifts, including weekends and holidays, with a positive and professional attitude.
High school diploma or equivalent is required; additional hospitality certifications are beneficial.

📌 Front Office Associate Amritsar
🏢 Keys Select by Lemon Tree Amritsar
📍 Amritsar