Job Title: Receptionist

Job Description:

We are looking for a friendly, qualified, and customer-oriented Receptionist to join our team.

Key Responsibilities:
Welcome guests and provide a warm and qualified greeting.
Handle guest check-ins and check-outs efficiently.
Manage phone calls, emails, and guest inquiries.
Assist guests with reservations, bookings, and other requests.
Maintain guest records and update booking details.
Coordinate with housekeeping and other departments.
Handle guest complaints professionally and ensure guest satisfaction.
Maintain a clean and organized reception area.

Requirements:
Good communication and interpersonal skills.
Basic computer knowledge and MS Office proficiency.
Professional attitude and a customer-focused approach.
Ability to work in shifts.
Previous experience in hospitality or front office operations is preferred.

Experience: Freshers and experienced candidates can apply.

Job Type: Full time

Pay: ₹16,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Front Desk Receptionist Gurugram
🏢 Imperial Park
📍 Gurugram