Job Responsibilities – Technical Support Executive
Provide technical support for GPS devices and troubleshoot customer issues.
Maintain accurate client records and update data in the company portal.
Handle customer complaints and ensure timely resolution.
Assist clients with GPS device installation and functionality checks.
Coordinate with field teams for installation support and issue resolution.
Prepare reports and provide feedback on recurring customer concerns.
Skills Required
Solid knowledge of GPS devices, IoT solutions, and SIM management.
Proficiency in MS Office, CRM tools, and complaint management portals.
Solid communication and problem-solving skills.
Ability to handle customers professionally and efficiently.
Pay: ₹12,000.00 - ₹15,000.00 per month
Perks:
Health insurance
Provident Fund
Work Location: In person
📌 Technical Support Executive Kolkata
🏢 Venera Software(Traxsmart
📍 Kolkata
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