We are looking for a responsible and customer-oriented Customer Relationship Executive to handle customer interactions, lead follow-ups, and documentation activities.
Key Responsibilities:
Handle customer inquiries and provide appropriate information and support.
Make calls to prospective customers and follow up on leads.
Coordinate with customers to schedule appointments and follow up on pending requirements.
Maintain and update customer details, lead records, and follow-up status.
Collect, verify, and maintain customer documents accurately.
Coordinate with the sales team to ensure smooth customer onboarding and service.
Maintain proper documentation and prepare daily activity reports.
Build positive customer relationships and ensure customer satisfaction.
Requirements:
Positive communication and telephone handling skills.
Basic computer knowledge and proficiency in MS Office.
Positive organizational skills and attention to detail.
Ability to manage customer calls, leads, and documentation efficiently.
Freshers and experienced candidates can apply.
Interested candidates may apply with their updated resume.