Customer Success Associate Pune

Customer Success Associate Pune

26 Oct
|
Aatmanirbhar Facility Management
|
Pune

26 Oct

Aatmanirbhar Facility Management

Pune

About the Role: We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support teams For Voice Process. Whether you're a fresher or an experienced qualified, if you have excellent communication skills and a passion for customer service, we'd love to hear from you!

Position: Sales / Insurance Advisory / Customer Support Roles and responsibilities:
working effectively in a quick-paced setting
Using assigned software and toolsto manage customer interactions and data
Adhering to company policies and procedures
Maintaining a qualified and courteous demeanor at all times
Providing information about insurance products
Answering customer questions about insurance policies




Handling inbound and outbound calls (depending on LOB)
Answering customer inquiries and resolving issues related to sales, insurance, or general product/service information
Providing accurate and timely information to customers
Troubleshooting problems and guiding customersthrough solutions
Maintaining records of customer interactions -Escalating unresolved issues to the appropriate department

Location: Pune,

Maharashtra Qualifications: Graduate in any field

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Customer Success Associate Pune
🏢 Aatmanirbhar Facility Management
📍 Pune

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