Job description: (Evening Shift: 4pm to 1am)
Responding promptly to customer inquiries & Maintain valuable customer relationship by Acknowledging and resolving all walk in queries.
To present the wide range of products displayed in our company and interact with them.
To handle international customers From Video Shopping Features (Facetime, WhatsApp, Skype, Facebook)
Engage with customers to educate them on Latest Fashion trends and provide options that suit their requirement most appropriately in order to increase sales leads.
Ensure customer satisfaction and provide qualified customer support & Demonstrate customer understanding to build trust and identify new relevant clients.
Robust Follow-up required on all the assigned cases, Other E-commerce activities & Administrative Task Completion

Other Requirements :




Strong & Fluent English communication Skills
Vehicle is compulsory because of Early/Late shift timings
Employee will get Weekly off (As Saturday & Sunday will remain as working day)

Job Types : Full-time, Permanent

Experience :
Customer support: 1 year (required)

Language :
English (required)

Pay: ₹18,000.00 - ₹25,000.00 per month

Application Question(s):
Are you Comfortable with Evening Shift (4PM to 1AM)

Experience :
Customer support: 1 year (required)

Location :
Surat, Gujarat (Surat) (required)

Work Location: In person

📌 Customer Care Executive Surat
🏢 KS Trading
📍 Surat