Roles and Responsibilities
Provide accurate information on products/services offered by the company to customers.
Maintain records of all interactions with customers using CRM software.
Escalate complex issues to senior team members or supervisors when necessary.
Identify prospects to upsell/cross-sell relevant products/services based on customer needs.
📌 Customer Support Executive Pune
🏢 Imarque Solutions
📍 Pune
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