26 Oct
|
Imarque Solutions
|
Pune
26 Oct
Imarque Solutions
Pune
Roles and Responsibilities
Ensure compliance with company policies, procedures, and regulatory requirements.
Collaborate with other departments to resolve complex customer complaints and improve overall business outcomes.
Develop and implement process improvements to increase productivity, reduce costs, and enhance customer satisfaction.
Oversee a team of agents, providing guidance on customer service standards and resolving issues promptly.
Manage daily operations of the call center, ensuring effective use of resources and meeting performance targets.
📌 Assistant Manager Pune
🏢 Imarque Solutions
📍 Pune