FINDEL FINANCIAL SERVICES PVT. LTD

Verified

Relationship Officer : ₹16900 - ₹18200 / Monthly:
Location
Serampore, Kolkata, West Bengal
Experience Required
0 - 1 Years
Education Required
Graduation
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
5 Days/week

Incentives

Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card

Key Responsibilities
Customer Relationship Management

Build and maintain solid relationships with customers.

Provide support and guidance regarding products and services.
Customer Support

Handle customer queries, complaints, and requests.

Ensure quick resolution of customer issues.
Product Promotion

Inform customers about current products, offers, and services.

Encourage customers to use banking or financial products.
Sales & Target Achievement





Generate leads and support the sales team.

Achieve assigned sales or service targets.
Account Assistance

Help customers with account-related services such as updates, documentation, or service requests.
Documentation & Reporting

Maintain customer records and interaction history.

Prepare daily or weekly reports for management.
Follow-up

Follow up with customers for feedback, renewals, or pending services.

Required Skills : Positive communication and interpersonal skills

Customer handling ability

Basic computer knowledge

Problem-solving skills

Sales and persuasion skills

Qualification

Minimum: Graduate in any stream

📌 Relationship Officer Kolkata (India)
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📍 India