26 Oct
|
Navitartners
|
India
26 Oct
Navitartners
India
Job Title : Client Service Executive - Healthcare Staffing Location : Vadodara (Onsite)
Job Type : Full-Time
About the Role "Navitas Healthcare, LLC" is seeking a Client Service Executive to manage and strengthen client relationships in the healthcare staffing sector. This role focuses on ensuring high-quality service delivery, supporting key accounts, and coordinating with internal teams to meet healthcare workforce needs.
Key Responsibilities
Serve as the primary point of contact for healthcare clients throughout the staffing process.
Build and maintain relationships with hospital administrators, HR teams, and clinical managers.
Work closely with recruiting teams to ensure timely placement of healthcare specialists (RNs, LPNs, CNAs, and allied staff).
Track contract performance including fill rates, compliance, retention, and service levels.
Support onboarding and credentialing to ensure compliance with regulations such as HIPAA and JCAHO.
Conduct regular client check-ins to address concerns and maintain satisfaction.
Collaborate with compliance and operations teams to resolve service or performance issues.
Prepare reports on staffing performance and client metrics.
Identify opportunities to expand accounts and improve service delivery.
Qualifications
Bachelor’s degree in Business, Healthcare Administration, HR, or a related field (or equivalent experience).
1+ year of experience in client management, account coordination, or healthcare staffing.
Understanding of healthcare roles, credentialing, and compliance requirements.
Strong communication and relationship management skills.
Ability to manage multiple client accounts in a quick-paced workplace.
Familiarity with ATS, VMS, or CRM systems.
Preferred Qualifications
Experience supporting hospital or multi-location healthcare accounts.
Knowledge of compliance and credentialing platforms (e.g., Prophecy, Checkr).
Experience working with MSP or vendor-managed staffing programs.
📌 Client Service Executive Healthcare Staffing Vadodara (India)
🏢 Navitartners
📍 India