Key Responsibilities :
Handle end-to-end loan documentation and backend processing .
Verify and validate customer information and documents (KYC, income proof, etc.).
Ensure all files are complete, compliant, and ready for disbursement.
Provide excellent customer service and assist in cross-selling or upselling additional financial products.
Required Skills & Qualifications :
Bachelor’s degree in Commerce, Finance, Business Administration, or a related field.
0- 1 years of experience in loan processing, backend operations, or financial documentation .
Robust verbal and written communication skills .
Positive understanding of KYC norms , documentation standards, and basic financial terms.
Ability to multitask, prioritize, and manage time efficiently.
Proficiency in MS Office (Excel, Word) and CRM tools
Preferred Skills :
Experience in NBFCs, Banks, or Fintech industries.
Knowledge of Loan Origination Systems (LOS) or related tools.
Prior exposure to customer coordination and sales support functions.