Key Responsibilities
Demonstrate software products to prospective and existing customers.
Assist customers with software setup, onboarding, and implementation.
Provide technical support and troubleshoot software-related issues.
Train end users on software features and best practices.
Understand customer requirements and recommend suitable solutions.
Follow up with customers to ensure satisfaction and successful software adoption.
Coordinate with the development team to communicate customer feedback and support requirements.
Maintain professional relationships with customers and business partners.
Requirements :
Graduate in Computer Science, Information Technology, Engineering, or a related field.
Robust communication and customer service skills.
Basic technical troubleshooting and computer skills.
Ability to learn software products quickly.
Self-motivated, organized, and willing to interact with customers.
Prior experience in software support, implementation, customer service, or software sales is an advantage.
What We Offer
Competitive salary.
Qualified growth opportunities.
Training and skill development.
Friendly and collaborative work setting.
To apply, please submit your resume along with a brief introduction about your experience and interest in the role.