26 Oct
|
Somany College
|
Rewari
26 Oct
Somany College
Rewari
Outbound Calling :Making calls to potential customers to introduce products or services, explain their advantages, and persuade them to make a purchase or schedule an appointment.
Inbound Call Handling :Addressing customer inquiries, providing information, and resolving complaints or concerns related to the company's products or services.
Lead Generation and Sales :Identifying and qualifying potential leads, nurturing them through follow-up calls, and ultimately converting them into sales or appointments for the sales team.
Customer Relationship Management :Building rapport with customers, maintaining positive relationships, and ensuring customer satisfaction through effective communication and problem-solving.
Data Management :Maintaining accurate records of customer interactions, updating customer information in the CRM system, and documenting sales activities.
Meeting Sales Targets :Working towards individual and team sales goals by effectively promoting products and services and converting leads into sales.
Product Knowledge :Staying informed about the company's products and services, including their features, advantages, and pricing, to effectively communicate with customers.
Essential Skills:
Communication Skills : Excellent verbal communication, active listening, and interpersonal skills are crucial for engaging with customers effectively.
Persuasion and Sales Skills : Ability to persuade customers, handle objections, and close sales deals.
Customer Handling Skills : Patience, empathy, and the ability to handle customer complaints and concerns professionally.
Computer Skills : Basic computer literacy for data entry, CRM usage, and other related tasks.
Time Management and Multitasking : Ability to handle multiple calls efficiently and manage time effectively.
Pay: ₹8,896.59 - ₹23,316.72 per month
Language :
Hindi (preferred)
English (preferred)
Work Location: In person
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