Work Location: Goregaon East, Mumbai
Process: Customer Support
Experience: Freshers / Candidates with up to 1 year of experience
Qualification: Graduate in any stream
Employment Type: Full time
Work Mode: Work from Office
Day shift
Salary up to 4.5 LPA + incentives
Job Responsibilities
Handle customer queries through email, chat, and support tickets.
Understand customer issues and provide accurate solutions.
Troubleshoot basic problems and escalate complex issues to the relevant team.
Maintain proper records and update customer tickets.
Follow up with customers until their issues are resolved.
Meet response time and customer satisfaction targets.
Eligibility Criteria
Graduate in any stream.
Valuable written and verbal communication skills in English.
Hindi communication skills will be an added advantage.
Basic knowledge of MS Office, email, and web tools.
Valuable problem-solving skills and a customer-friendly attitude.
Willingness to work in rotational shifts, if required.
Interested candidates can contact or share their references.
HR Pooja – Solitaire HR
View phone number on foundit.in
📌 Customer Service Executives Full Time Mumbai
🏢 Kriti Dwivedi (Proprietor of Solitaire Global)
📍 Mumbai
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