Location : Ahmedabad & Surat Department : Service & Support / Technical Operations Reports To : Service Manager / Technical Head
Job Type : Full-time
Job Summary : *Personal vehicle & DL is mandatory
Key Responsibilities :
Travel to customer sites for installation, servicing, maintenance, and repair of equipment or systems.
Diagnose and resolve technical issues on-site in a timely and effective manner.
Perform routine preventive maintenance to ensure equipment performance.
Provide training and support to end-users regarding machine operation and care.
Maintain accurate records of service visits, repairs, and part replacements.
Coordinate with the internal service team for spare parts and escalation of critical issues.
Ensure customer satisfaction by providing high-quality service and clear communication.
Follow safety protocols and adhere to company and industry standards .
Report recurring issues or product feedback to the technical/engineering team for improvements.
Key Skills and Competencies :
Robust understanding of mechanical, electrical, or electronic systems .
Ability to read technical manuals, schematics, and circuit diagrams .
Proficiency with diagnostic tools and testing equipment .
Excellent problem-solving and analytical skills .
Good communication and customer handling abilities.
Ability to work independently and manage time effectively.
Willingness to travel frequently and work flexible hours if needed.
Qualifications :
Education : Diploma or Degree in Electrical, Electronics, Mechanical, or Computer Engineering (as applicable).
Experience : 1 year of field service or technical support experience. Freshers with strong practical skills may also apply.
Pay: ₹20,000.00 - ₹30,000.00 per month
Perks :
Cell phone reimbursement
Food provided
Health insurance
Internet reimbursement
Leave encashment
Provident Fund
Work Location: In person
📌 Service Engineer Sachin
🏢 Jetstar Innovations(www.jsipl.com
📍 Sachin
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