Job Title: Academic Coordinator – Online MBA Programme

Industry: EdTech / Online Education / Higher Education
Department: Academic Operations / Student Support
Experience: 1–4 Years (Preferred)
Employment Type: Full-Time

Job Summary

We are looking for a dedicated Academic Coordinator to support students enrolled in an Online MBA programme. The candidate will serve as a key point of contact for students, providing academic guidance, resolving queries, and ensuring a smooth learning experience throughout their academic journey.

The role involves coordinating with students, faculty members, and internal academic teams to address student concerns, communicate academic updates, and facilitate the successful completion of programme requirements.

Key Responsibilities

- Provide academic counselling and guidance to students enrolled in the Online MBA programme.
- Explain programme structure, curriculum, specializations, academic policies, examination procedures, and evaluation methods.
- Assist students with course registration, subject selection, assignment submissions, examination schedules, and academic deadlines.
- Act as the primary point of contact for student queries related to academics and programme administration.
- Monitor student engagement, academic progress, attendance, and assignment submission status.
- Follow up with students regarding pending assignments, examinations, academic activities, and other programme requirements.
- Coordinate with faculty members, academic coordinators, and university departments to resolve student concerns.
- Support students in accessing the Learning Management System (LMS), online classes, study materials, and other academic resources.
- Maintain accurate student records, academic documentation, counselling logs, and progress reports.
- Identify students facing academic difficulties and provide appropriate guidance or escalate concerns to the relevant department.




- Communicate important academic announcements, examination notifications, deadlines, and programme updates.
- Ensure a positive student experience and support student retention and programme completion through timely academic assistance.

Required Skills

- Excellent verbal and written communication skills.
- Strong student relationship management and interpersonal skills.
- Good coordination, problem-solving, and follow-up abilities.
- Proficiency in MS Excel, Google Sheets, and email communication.
- Ability to maintain student records and prepare academic progress reports.
- Familiarity with Learning Management Systems (LMS) and online education platforms is preferred.
- Solid organizational skills and attention to detail.

Eligibility Criteria

- Graduate or postgraduate in any discipline; an MBA or a relevant postgraduate qualification will be an added advantage.
- Experience in academic counselling, student support, academic coordination, programme coordination, or higher education administration is preferred.
- Experience in Online MBA programmes, distance education, online learning, or EdTech academic operations will be an advantage.
- Freshers with excellent communication and coordination skills may also be considered.

Preferred Candidate Profile

Candidates with experience in the following roles are encouraged to apply:

- Academic Counsellor
- Student Support Executive
- Academic Coordinator
- Programme Coordinator
- Student Success Executive
- Education Coordinator
- Online Education Coordinator
- University Academic Support Executive

Academic Counsellor, Academic Counselor, Online MBA, Student Support, Academic Coordination, Programme Coordinator, Student Success, Online Education, EdTech, Distance Education, Higher Education, LMS, Student Engagement, Academic Operations, University Administration.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

- Provident Fund

Experience:

- Student support: 1 year (Preferred)

Work Location: In person

📌 Academic Coordinator Edtech (Sahibzada Ajit Singh Nagar)
🏢 Jobley India
📍 Sahibzada Ajit Singh Nagar