Company Overview & Job Responsibilities

Welcome to our team!

Our company is engaged in insurance claim investigation and back-office operations, supporting insurance companies in the verification and investigation of motor insurance claims.

What We Do

We coordinate with insurance companies, vehicle owners, police stations, garages, and other relevant parties to collect information and verify the facts related to insurance claims. Our objective is to ensure that each assigned case is investigated properly, documented accurately, and submitted within the stipulated timeline.

Key Responsibilities

- Claim Investigation: Investigate assigned motor insurance claims and verify the facts and circumstances of each case.
- Document Verification: Collect, check, and verify relevant documents, statements, and supporting evidence.
- Field Coordination: Coordinate with vehicle owners, police authorities, garages, and other concerned parties whenever required.
- Back-Office Operations: Maintain case records, update reports, manage documentation, and ensure data accuracy.
- Report Preparation: Prepare investigation reports based on verified information, supporting documents, and findings.
- Follow-ups:



Regularly follow up on pending cases to obtain missing documents, complete investigations, and avoid unnecessary delays.
- Timely Submission: Ensure that completed investigation reports are submitted to the concerned insurance company within the assigned deadlines.

Our Work Expectations

Every team member is expected to work with honesty, discipline, accuracy, and professionalism. Timely communication, regular follow-ups, proper documentation, and coordination with colleagues are essential parts of our daily operations.

Each case must be handled responsibly, and reports must reflect the actual findings. We do not make claim approval or rejection decisions; our responsibility is to conduct the assigned investigation and submit accurate findings to the concerned insurance company.

Our goal is simple: accurate investigations, complete documentation, timely report submission, and reliable service to our clients.

We expect every current joinee to understand the importance of their role and contribute to the team's productivity and overall performance.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Back Office Executive (Patna)
🏢 Bharti Airtel
📍 Patna