We are currently seeking a Systems Engineering Advisor - Software Deployment BigFix Endpoint Management-IND to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Software Deployment Application Lifecycle Management - Design, build, and manage end-to-end software deployment workflows using HCL BigFix Software Distribution and BigFix Lifecycle modules. - Manage the full software deployment lifecycle — from requirements gathering, packaging, testing, staged rollout, to post-deployment validation. - Define and enforce deployment standards, naming conventions, and software distribution policies across the enterprise. - Manage software deployment targeting using BigFix Smart Groups, relevance-based scoping, and deployment ring strategies for controlled rollouts. - Perform pre - and post-deployment validation using BigFix Interact real-time queries to confirm successful software installation across targeted endpoints. - Support emergency software deployments and out-of-band distribution requests within defined SLA windows. - Maintain an up-to-date software catalog within BigFix, ensuring version currency and retirement of obsolete packages. - Manage software uninstallation, version upgrades, and rollback procedures through BigFix automated tasks. - Track and report software deployment success rates, failure analysis, and remediation actions through BigFix WebUI dashboards. HCL BigFix Platform Administration - Administer and manage BigFix infrastructure including Root Server, Relay Servers, DSA configurations, and WebUI components. - Monitor BigFix Relay hierarchy health, replication status, and bandwidth optimization across distributed enterprise sites. - Manage BigFix client health across the endpoint fleet, ensuring full visibility and agent connectivity for all managed devices. - Develop custom BigFix Fixlets,
Tasks, Baselines, and Analyses using BigFix Relevance Language (BRL) and Action Script. - Use BigFix Relevance Language to build advanced custom queries for software inventory, deployment targeting, and compliance validation. - Configure and manage BigFix Software Distribution content, including custom site creation, package uploads, and content synchronization. - Leverage BigFix Inventory for software asset tracking, license reconciliation, and unauthorized software detection. - Integrate BigFix with ServiceNow for automated deployment request intake, status updates, and ticket closure workflows. - Manage BigFix REST API for reporting automation, deployment orchestration, and integration with external platforms. - Perform BigFix platform upgrades, relay updates, and routine maintenance activities to ensure platform stability. - Generate custom deployment reports and compliance dashboards using BigFix WebUI, REST API, and SQL-based queries against the BigFix database. Application Packaging Support Scripting Automation - Develop advanced PowerShell, VBScript, and Batch scripts for deployment automation, pre/post-installation tasks, and endpoint configuration. - Create BigFix Action Scripts for remote automated software installations, registry modifications, and configuration changes. - Build automation routines to handle repetitive deployment tasks, improving deployment speed and reducing manual intervention.
- Develop BigFix REST API integrations to automate deployment reporting, compliance tracking, and ITSM ticket management. - Maintain a library of tested deployment scripts, BigFix packages, and automation runbooks for reuse across the team. Patch Compliance Integration - Coordinate software deployment activities with patch management cycles to ensure aligned maintenance windows and mínimal endpoint disruption. - Support BigFix Patch operations where software deployments intersect with OS and third-party patch remediation. - Ensure all deployed software meets organizational security and compliance standards, working with security teams on software allowlisting and policy enforcement. - Use BigFix Comply to validate endpoint compliance post-deployment and identify configuration drift introduced by recent software. Secondary Platform Support - Working knowledge of SCCM / Microsoft Intune for hybrid software deployment scenarios where BigFix coexists with Microsoft tooling. - Provide guidance on software deployment strategy for endpoints outside the primary BigFix management scope. Collaboration Service Excellence - Act as L2/L3 escalation point for complex software deployment failures and BigFix platform issues. - Contribute to knowledge base articles, deployment SOPs, and runbooks to improve team capability and reduce repeat incidents. - Participate in problem management activities to identify recurring deployment failures and drive permanent fixes. - Mentor junior engineers on BigFix platform operations and software deployment best practices. - Support audit readiness by providing deployment evidence, compliance reports, and software inventory data to internal and external auditors. About
📌 Systems Engineering Advisor - Software Deployment & Bigfix Endpoint Management-ind (Noida)
🏢 NTT
📍 Noida