Location:

- IN_Bangalore_Sattva Knowledge Court Bdg_HII

- Job Family:

- Engineering

- Worker Type Reference:

- Regular - Permanent

- Pay Rate Type:

- Salary

- Career Level:

- T3(A)

- Job ID:

- R-53365-2026

Description & Requirements :

- I ntroduction: A Career at HARMAN Automotive

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

- Engineer audio systems and integrated technology platforms that augment the driving experience
- Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
- Advance in-vehicle infotainment, safety, efficiency, and enjoyment

About the Role : About the role: Harman Software Products operation teams provide ongoing maintenance and 24/7 support to our customers in the automotive industry. The team consists of highly technical engineers working on complex architectures and cloud deployments.

As an App Subject Matter Expert Engineer, you will own strategic accounts, demonstrate high levels of technical expertise and work closely with customers and engineering teams to provide top-of-class service.

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- Your Role will be**
- Provide ongoing integration and maintenance of Harman® OTA solution
- Ensure timely resolution of customer issues and maintain high customer satisfaction.
- Provide hands-on customer support and ticket handling
- Own and lead complex technical problems and escalations
- Actively participate in the requirements and architecture process
- Be part of the on-call rotation to provide 24/7 support

Skills and qualification

- B.E/B.Tech.Degree in Computer Science or equivalent
- 4+ years of experience in the software industry, in customer-oriented roles




- Strong technical knowledge and hands-on experience with Linux: Proficiency in Linux system administration, including scripting abilities
- Web and server architecture: In-depth understanding of web technologies and server architecture, including deployment and maintenance.
- Strong Java, Spring Boot, Kafka, MQ, and other microservice architecture support knowledge
- Networking architecture: Comprehensive knowledge of networking principles and hands-on experience with network configuration and troubleshooting.
- Database management: Ability to read and manage databases, including SQL and NoSQL databases.
- Excellent communication and interpersonal abilities
- Analytical mindset with a focus on problem-solving and process optimization.
- Experience in managing and supporting customers from different regions.
- Excellent customer service communication skills in English
- Ability to work flexible hours according to customers regions & shift
- Ability to work independently and take initiative.
- Ability to build and maintain positive relationships with team members and customers.

What is Nice to Have

- Proficiency in Java programming and development

- Experience and knowledge in one or more of the following:

- Software development and code analysis: Expertise in Java, C/C++, and scripting languages such as Perl, Python, shell, and Ant.

- Understanding of security principles and practices.





- Practical experience with networking technologies and protocols

- Familiarity with Databases - Elasticsearch and Postgres.

What Makes You Eligible

- Proactive in nature, can-do attitude and self-dependency
- Office work at least 3 days a week

What We Offer

- Adaptable work environment
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- An inclusive and diverse work environment that fosters and encourages professional and personal development

LI-KN1

About HARMAN: Where Innovation Unleashes Next-Level Technology

- Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.- Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
- If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! Important Notice: Recruitment Scams

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- You Belong Here**
- HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encou

📌 Application Support Engineer (Bengaluru)
🏢 Harman International
📍 Bengaluru